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  1. Send e-mail to Art.Ragauskas@ipst.gatech.edu with details regarding the nature of the request, the tests required and the problem or issue that is to be resolved. Provide billing contact name and address.

  2. Samples via courier (UPS, FedEx, DHL, etc.) may be sent to the attention of Art Ragauskas, IPST@Georgia Tech, 500 10th St. NW, Atlanta, GA. 30318-5794. If sending by U.S. mail replace the ZIP code with 30332-0620.

  3. A Purchase Order for an amount to cover the costs for the requested testing is required.

    Purchase Orders should be made out to:

    Georgia Tech (IPST)
    Accounting Services
    225 North Avenue, Lyman Hall
    Atlanta, GA 30332-0257

    A copy of the Purchase Order sent via fax to 404-894-4778 is requested.

  4. Receipt of samples coupled with e-mail detailing testing requirements and any background information initiates the generation of an internal project and officially starts the project.

  5. The work request is queued with others in order of time of receipt of samples.  Work requests may be expedited under special circumstances.

  6. A report will be issued within the agreed turnaround time.

  7. Bills are sent separately by mail through the GT accounting system.

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